Please redeem for this reward online at no additional charge. Alternatively, you may call our Customer Service hotline at the back of your Card for any redemption at a nominal fee of 800 Membership Rewards points per call.
Please exchange the Rewards Certificate for NEX Voucher at the NEX Customer Service Counter, Basement 2.
Please refer to the ‘Delivery Information’ tab for details on the Rewards Certificate’s delivery process.
*Pictures are for illustration purposes only.
You will receive the Reward Certificate within 14 working days after the redemption date.
Please refer to the 'Terms and Conditions' tab to find out more on the Rewards Certificate's Terms & Conditions.
Terms and Conditions
Rewards Certificate is valid for 6 months from the Date of Issuance as stated on the Certificate.
Rewards Certificate Terms & Conditions:
Multiple voucher redemptions are allowed.
Subject to the approval of American Express, the Merchant reserves the right to replace items of similar or higher value in event of stock out.
No minimum purchase required unless otherwise stated on the Rewards Certificate.
Valid for one-time use, any unused amount from the voucher will be forfeited. Any balance payment must be made with your American Express® Card.
Only the original Reward Certificate will be recognised for redemption. Merchant will not accept any Certificate that has or appears to have been forged, damaged, defaced, or otherwise tampered with.
Redemptions are not exchangeable, replaceable, transferable or refundable for cash, credits, or points.